If You Vanished for a Week, Would Everything Fall Apart?
Most leaders don’t realize how much their team depends on what’s in their heads until it’s too late. One person quits, and suddenly five others are scrambling to figure out what they knew. That’s not growth. That’s survival mode.
🎧 Hear the full episode of Revenue Rewired on Apple Podcasts, Spotify, YouTube, or Amazon Music.
Tribal Knowledge Is Quiet Until It Isn’t
“Tribal knowledge is killing your revenue.”
That line hit harder than we expected, but it’s true.
I’ve owned several businesses, and each one had the same early flaw. I assumed people would “just know” how to do things the way I do. They didn’t. Clients could tell. Results suffered. It took me too long to realize the problem wasn’t the people. It was the lack of a shared system.
How to Spot the Silent Leaks
You think your team’s fine until someone takes PTO and no one can log in. Or a task gets skipped because only one person knew how to do it. Those aren’t random issues. They’re signals that your company is built on duct tape instead of documentation.
We’ve worked with companies where salespeople failed again and again. It wasn’t because they lacked skill. It was because no one showed them what “good” looked like. No onboarding, no scripts, no clarity. Once we helped them build process and training around the sales journey, one of their “underperformers” became their top closer.
Why SOPs Are the Most Underrated Growth Strategy
I used to hate SOPs. They sounded like corporate bureaucracy. But then I documented my process for training our assistant and realized something. A simple checklist and a few Loom videos created more leverage than any hire ever had.
That weekend project gave me back hours every week and removed me as the bottleneck. SOPs didn’t slow us down. They finally let us speed up.
You don’t need 50-page manuals. Just record yourself doing the task once, and turn it into something repeatable.
Visionary Leaders Are Often the Worst at Letting Go
I’ve been there. I kept certain tasks because I didn’t trust anyone else to do them “my way.” The truth is, I just didn’t take the time to explain it clearly.
But once I did, things changed fast. Not only did my team deliver, they often improved on the process. Teaching forced me to slow down and sharpen my own thinking.
The Quick SOP System That Actually Works
Here’s what we use today. You can replicate it in under 10 minutes:
- Record yourself doing the task
Keep it under 5 minutes. Use Loom—it’s free. - Grab the transcript
- Drop it into ChatGPT
Ask it to create a checklist or SOP draft. - Test it with someone else
If they can’t follow it, revise. Then save and share it.
That’s it. And yes, we even built a free AI SOP starter kit with video and prompt templates.
Pick one task you never want to do again. Record it. Document it. Share it. Then move to the next one. That’s how you build a business that scales without you.
Want help figuring out what to start with? Let’s talk. We’re not selling anything. We’re just tired of watching good leaders get stuck doing it all.
If you're tired of rebuilding the same process every time someone leaves, talk to StringCan. We'll help you create systems that outlive the chaos.
