Word From Between the Cans

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November 9 2026 Jay Feitlinger

Low MQL to SQL Conversion Starts With the MQL Definition

The monthly report shows MQLs up for the third month in a row, and the pipeline hasn't moved. Sales says most of those leads aren't worth a call. Marketing blames follow-up, and the CEO starts wondering what the budget is actually buying.

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November 9 2026 Sarah Shepard

The Meeting Prep Nobody Sees (and Why the Snacks Made the List)

I asked AI to help me pull together the agenda for our last quarterly planning session, and it had opinions. Most of them were reasonable. The one that stopped me was about how I open the day. I start with a personal check-in, where we see how ...

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November 4 2026 Jay Feitlinger

How to Tell a Strategic Agency Partner from a Task Shop

You hired an agency because they talked like strategists. Four months in, they're fixing your one-page sales flyer, your CEO wants to know what the retainer is buying, and you're not sure if the problem is them or you.

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November 2 2026 Jay Feitlinger

Bid or Pass? A Go/No-Go Test for B2B Proposals

Your team sent out more proposals this year than last year, and to everyone’s surprise you won fewer of them. Your senior estimator spent a weekend on a bid for a buyer nobody had met. When the win rate comes up in the leadership meeting, the usual ...

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October 28 2026 Jay Feitlinger

Trade Show ROI Before, During, and After

I flew home from a client's trade show in Las Vegas the night before Sarah and I recorded this one. I don't even remember the flight.

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