Word From Between the Cans

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August 31 2023 Sara Dietz

Don't Be Afraid to Ask for Customer Feedback

Are you struggling to hone in on your brand’s best message and how to share that story with your customers? Or, worse yet, are you seeing an unsettling trend of customers failing to renew and sales declining month after month? If so, it’s time to ...

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August 31 2023 Jay Feitlinger

The Better Way Businesses Should Get & Give Employee Feedback

Business owners know that their employees are the backbone of their organization. But how do you know if your team members are happy? Have grievances? Want to be heard? For most leaders, getting and giving constructive employee feedback is somewhat ...

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August 31 2023 Jay Feitlinger

Something Phishy: How To Identify & Protect Yourself From Business Scams

Recently, we’ve had multiple clients come to us and report that they’ve received suspicious emails or texts. It’s scary enough to get something like this as an individual, and it can be just as scary when it happens to your business. The fact is ...

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August 31 2023 Jay Feitlinger

If You Do One Thing Next Year, Fail Like This

Spend five minutes on the internet, and you’re bound to come across an article about the value of failure. Failure has been put on a pedestal in recent years, with everyone from CEOs and billionaires to authors and talking heads proclaiming the ...

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August 31 2023 Shana O'Connor

The Difference Between Convincing and Inspiring Your Customers

No matter what industry you’re in, there’s always an initial period of discovery in which a potential customer checks out your business and kicks the proverbial tires. During this time, it’s up to you to gain customer trust and earn their business. ...

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