Word From Between the Cans

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July 22 2026 Jay Feitlinger

Inside StringCan's AI Stack: Sales, Operations, and Client Memory

You've probably asked ChatGPT or Claude to help draft an email and called it a day. Then you sat in a leadership meeting wondering why the rest of the org still isn't moving any faster, even though everyone swears AI is "saving time."

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July 20 2026 Jay Feitlinger

Badge Scans Are Not Pipeline

Somebody gets back from the show and reports the number.

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July 17 2026 Sarah Shepard

Spicy, Not Toxic: How Jay and I Argue Without Wrecking the Partnership

A few years back, Jay told me to stop shitting on his ideas. Not in an email, not in Slack, just straight to my face, after one too many meetings where he pitched something he was excited about and I started poking holes in it before he had even ...

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July 13 2026 Sarah Shepard

Why Experienced Teams Still Need Reset Days

I picked up Scott Galloway's The Algebra of Wealth expecting the usual bruising honesty he's known for, the kind of book that tells you things about money and ambition you'd rather not hear (or wish you had decades ago). And it delivered. What stuck ...

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July 13 2026 Jay Feitlinger

Your Reps Aren't Updating the CRM. That's Not a Training Problem.

You rolled out CRM training last quarter. Reps sat through it, asked decent questions, and even nodded along when you explained why accurate pipeline data matters for forecasting. Three months later, deal stages are stale, half the activity logged ...

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