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September 11 2026 Sarah Shepard

What the First 48 Hours After a Mistake Reveal About Your Company

At some point, we will have to reach out to a client who has no idea anything is wrong. Maybe a report went out with a number that didn't add up. Maybe a campaign went live a day after it was supposed to, or an email landed in front of the wrong ...

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September 7 2026 Sarah Shepard

Why Your Biggest Expense Is the One You Never Measure

Your CFO can tell you where every dollar went last month, down to the software subscription nobody uses. Ask your sales team what percentage of last week actually went to selling, and you'll get guesses and maybe a little defensiveness. Meanwhile, ...

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August 30 2026 Jay Feitlinger

Longer Sales Cycle vs. Stuck Deal Stage: What B2B Leaders Should Inspect First

Your average deal age is up six weeks from last year. The pipeline report still shows enough dollars to cover the number. Nobody in the Monday sales meeting can tell you which stage those six weeks came from, so the meeting turns into a deal-by-deal ...

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August 26 2026 Jay Feitlinger

Why Is Your LinkedIn Engagement Down It's Not Your Content?

Your team published solid content this month, and the platform served it to plenty of people, but the public engagement barely registered. Now you're staring at a flat LinkedIn report wondering whether the content failed or the scoreboard did, and ...

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August 24 2026 Jay Feitlinger

Marketing Metrics That Predict Revenue, and the Ones That Just Fill a Report

The marketing report lands the Monday before your leadership meeting, and it looks good. Sessions are up, form fills are up, email engagement is holding steady. Then your CFO or a board member asks what any of it did to revenue this quarter, and the ...

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